Transparency Mailbox

Alfa and its subsidiaries joined efforts to give more transparency, confidence and security to their relationships with companies and employees.

In order to maintain the transparency environment in our company we have created the, “Integrity and Transparency Helpline”. You are encouraged to contact us via email or telephone whenever you want to address any situation you consider is not achieving the transparency and security levels that our organization requires.

Your comments may be submitted anonymously, but we encourage you to leave your contact information in case a follow up is needed. You can be sure that the information you provide will be kept completely confidential. In order to conduct a full investigation, we need as much specific, factual information as possible.

You can write and send your message by accessing the following link: Online Integrity and Transparency Helpline

Or you can send an email to the following e-mail address: buzon@alfa.com.mx

If you wish to contact us, the following is a list of 1-800 toll free numbers (available 24/7) you can call depending on you country of residence:

Mexico
USA / Canada:

01-800-265-2532
1-866-482-1957